Hands-on IT executive with a passion for using technology to provide bottom-line improvement and superior business outcomes through digital transformation, including strategic planning, agile application delivery, enterprise change management, data analytics and operational excellence. A cross-functional leader with exceptional communication and people skills, adept at building and mentoring high-performing teams that achieve individual and organizational goals. Talent for creating processes and procedures that decrease costs, improve productivity, and increase profitability. Proven ability to align strategy with sales and operational initiatives, vision, mission, and goals. Committed to the highest standard of professional excellence and client service.
Areas of Expertise:
★ Application Development | ★ Enterprise Change Management | ★ Process Design and Improvement
★ Vendor Management | ★ Mergers and Acquisitions | ★ Business Process Improvement
★ Organizational Alignment | ★ Program and Project Management | ★ IT Operations
★ Cloud Architecture and Migration | ★ Infrastructure | ★ Disaster Recovery
★ IT Security | ★ Leadership | ★ IT Strategy and Delivery
Selected Career Highlights:
► Improved business profitability 12%+ at targeted warehouses by creating and managing a joint Ops and IT team which modernized and transformed business processes with agile RPA and low code solutions.
► Lowered global P1 incidents by 80% over six months and reduced Impacted User Minutes by 90% after introducing vendor scorecards with regular performance reviews and robust problem management.
► Increased IT SCM solutions sold annually by 50% by implementing a product-centric sales and delivery approach, including standardized project management, which reduced timelines and costs up to 60%.
► Reduced IT operating budget by 20% at Neovia, while supporting 20% revenue growth by rationalizing applications, reducing support staff, and focusing on key products and services.
► Reduced annual IT operating costs by 18% at Catalent with a new hybrid cloud and managed services partner; project included RFP, migration, and service transition of 8000 users and 900 servers.
► Integrated nine business acquisitions over six years at Aptuit, which doubled the size of the company, using a corporate playbook developed to support a high growth strategy and rapid M&A integration.