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Session

Requirements to Improve NetOps Process Efficiency

Tech Theater 3

Starts: September 25, 2025 11:00 am
Ends: 12:00 pm
Sponsored by
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Requirements to Improve NetOps Process Efficiency

Abstract

Improving NetOps processes usually means that you need to show the right information to the right people and have the right analysis performed.  The problem is that the right information is rarely available, and not properly analyzed to speed root-cause resolution of problems.  Join this session to learn about what information needs to be collected, from which perspectives, and how it should be analyzed to improve MTTR of network problems and enable proactive troubleshooting to be done by anyone in the IT team.

Speakers

Tim Titus

CTO, PathSolutions

Tim Titus, CTO of PathSolutions, is a network geek and proud of it. Before starting his own network troubleshooting company, he spent more than 25 years working for small and large companies in a variety of roles: from Network Engineer to Network Manager to Network Director. Tim has taught college-level networking courses and is a member of the CSM Computer Information Science Advisory Board. He has also worked as a member of Interop’s NOC team for a number of years. Tim’s ongoing commitment to network performance excellence started early; in 1984, he was the founder of his high school’s computer club. Today, Tim’s company delivers Total Network Visibility solutions to more than 500 companies, ranging from SMBs to the Fortune 1,000.