Breakfast Session: Multiple Personalities: Making Decisions in a Cyber Crisis
Breakfast Served in Tech Theater I

Tech Theater 1

Starts: July 19, 2024 8:00 am
Ends: 9:00 am
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Multiple Personalities: Making Decisions in a Cyber Crisis


In a cyber crisis, the decisions made can be the difference between a controlled event and a business disrupting incident. The question is, who should be making these decisions: The senior person? The technical expert? The self-appointed hero?  In this session, Mark Sangster will delve into the critical aspect of crisis leadership-removing the emotion. Human biases, office politics, and perceived personal fears often influence or delay sound decision-making. The key to success lies in our ability to harness these human factors to share expertise and ensure personal benefit does not trump organizational objections.

We invite you to join us for this insightful session with cybersecurity expert and author, Mark Sangster. He will be identifying common crisis personalities, exploring human bias, and considering leadership and learning models to help navigate the pitfalls of the human element in cyber incidents. Your presence and participation will add value to the discussion.


Mark Sangster

Chief of Strategy, Adlumin

Mark Sangster is the author of No Safe Harbor: The Inside Truth About Cybercrime and How to Protect Your Business. He is an award-winning speaker at international conferences and prestigious stages, including the Harvard Law School and RSA Conference. Mark has appeared on CNN News Hour to provide expert opinions on international cybercrime issues and is a go-to subject matter expert for leading publications, including the Wall Street Journal and Forbes.