Session

Shifting Operational IT Leadership to Promote Real-World Value
CIO Roundtable

VIP Theater

Starts: March 19, 2025 11:00 am
Ends: 12:00 pm
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CIO ROUNDTABLE PANEL

Shifting Operational IT Leadership to Promote Real-World Value

Abstract:

As organizations navigate an increasingly complex digital landscape, the role of IT leaders is evolving beyond operational efficiency to become drivers of real-world business value. This panel will explore how CIOs can shift their operational focus to align IT strategies with organizational goals, delivering measurable outcomes that resonate with stakeholders. Panelists will discuss innovative approaches to bridging the gap between IT operations and business strategy, fostering cross-functional collaboration, and leveraging technology to create tangible value. Attendees will gain insights into leadership strategies that prioritize agility, resilience, and impact, equipping them to lead IT transformations that matter in the real world.

Host

Frank Sweeney

Chief Information Officer - Arizona Department of Child Safety

Frank Sweeney serves as Chief Information Officer and Assistant Director at the Arizona Department of Child Safety, where his focus is simple: serve the people doing the work and use technology to make their jobs easier, smarter, and more effective for the families of Arizona. With nearly three decades of experience across startups, large corporations, and state government, Frank has spent his career pushing the boundaries of how technology can solve real human problems. He is known for bringing energy, curiosity, and a practical mindset to complex challenges, often helping teams see possibilities where others see obstacles. Frank believes the best technology solutions start with understanding people. His leadership approach centers on listening first, building strong teams, and creating environments where innovation can happen responsibly. Whether modernizing systems, applying AI to complex casework, or aligning technology with mission outcomes, his goal is always the same: make the work better for the people doing it and the communities they serve. Above all, Frank views his role not as leading technology, but as serving others through it; bringing people, ideas, and tools together to make government work better for those who depend on it most.

Speakers

Kevin Serilla

Chief Information Officer - Valle del Sol

Forward-thinking leader synergizing business operations and technology expertise to optimize workforces, capture cost savings, and drive efficiencies for diversified enterprises. Bridge gaps between technical and non-technical departments with astute knowledge of both the business processes and underlying technology for improved solutions, methodology implementation, and organizational effectiveness. Employ techno-functional approach and strategic vision to reduce costs, heighten efficiencies, and improve manageability in varied environments. Drive cross-functional, peak-performing teams to achieve business objectives with customized applications and process improvements. Stay abreast of leading-edge technologies for professional implementation.

Dan OKeefe

Founder Pivotly & Slick Digital & Former Chief Information Officer, JELD-WEN, Inc

Dan O'Keefe has over 30 years of experience in leveraging disruptive technologies to drive business growth and innovation. He has a deep understanding of how a mix of off-the-shelf-software, integration, and custom development can transform organizations. Dan has held executive leadership roles including CIO at several global companies across various functions, including manufacturing, healthcare, and finance. His expertise includes strategic IT alignment, large-scale program management, financial management, system architecture, data management, and IT service delivery. Dan's ability to translate technical solutions into tangible business value has been a key factor in his success. He has a proven track record in managing complex system and ERP implementations, application development, system integrations, and IT infrastructure projects. As a trusted advisor, Dan helps teams businesses the power of technology to achieve their strategic objectives and gain a competitive edge.

Dr. Bianca Lochner, Ph.D.

Chief Information Officer - City of Scottsdale

Bianca Lochner, Ph.D., has over 20 years of experience in information technology and local government. As the Chief Information Officer for the City of Scottsdale, Arizona, she combines her passion for public service with technology to transform government services. Previously, she served as Assistant CIO for the City of Phoenix and CIO for two school districts, where she led digital transformations, Smart City strategies, and initiatives for transparent and innovative governance.

Michael Shanko

Chief Information Officer - National Academy of Sports Medicine

ransformational leader, applies innovative and strategic thinking to solve complex business, organizational and operational challenges. Versatile executive with diverse experience spanning multiple global, highly regulated environments. Serving in Sr. Leadership roles within high tech, utilities, pharmaceuticals, services, insurance and healthcare industries. Proven history in building high performance technology and cyber security organizations through servant leadership, strong employee development and mentoring. Michael employs his 2022 Global CIO of the Year award winning combination including strategic planning, cognitive artifical intelligence, operational excellence, process optimization to drive business innovation and bottom line results.